Terms & Conditions

Last updated: 7 October 2026

1. About these terms

These terms govern your use of this website, operated by Flowstate Drinks Ltd, a company registered in England and Wales under company number 17358127, registered office 167–169 Great Portland Street, 5th Floor, London W1W 5PF, United Kingdom ("Flowstate", "we", "us"). By using the site you accept these terms. They cover use of the website only - the supply of products is governed by separate trade supply terms agreed with each customer.

2. Audience and communications

This is a trade-first public website for hospitality professionals, venue staff and guests who may encounter Flowstate on a menu. Product, serve and claims information is treated as commercial communication and reviewed under the applicable food and advertising rules.

3. No offer

Content on this site, including any indication of products or services, is an invitation to discuss trade supply - not a contractual offer. No contract is formed until agreed in writing between Flowstate and the customer.

4. Health claims and compliance content

Authorised health claim wording reproduced on this site is taken from the GB Nutrition and Health Claims Register and must be used exactly as written, together with the accompanying statements and warnings shown. Venues remain responsible for their own menus and communications; Flowstate provides wording and guidance for an agreed recipe, dose, finished volume and alcohol content but does not accept liability for modified, partial or out-of-context use of claim wording by third parties.

5. Intellectual property

The Flowstate name, logo, and all content on this site (text, graphics, serve guides, training materials) are owned by or licensed to Flowstate Drinks Ltd. Trade customers may use the serve guides, menu wording blocks and training materials for the purpose of serving and selling Flowstate products in their venue. Any other reproduction or commercial use requires our written permission.

6. Accuracy

We keep the site accurate and current, but provide it "as is" without warranties of any kind. Product specifications, doses and claim wording are controlled by our compliance documentation; published application guidance describes a typical 30–40ml working range. Existing printed labels retain their stated serving instructions. Follow the label’s storage, dilution and handling directions, and ask Flowstate to confirm the application and menu wording for your recipe. The website does not amend a printed label.

7. Liability

Nothing in these terms excludes liability that cannot be excluded by law. Otherwise, we are not liable for indirect or consequential loss arising from use of this website. Our total liability arising from use of the site is limited to £100.

8. Links

Links to third-party sites are provided for convenience; we are not responsible for their content.

9. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

10. Contact

Questions about these terms: info@flowstate-drinks.com.